Careers

Open Position: Full Time 4 Day Per Week Clinic RN Position 

Clinic position for RN with L&D experience- 4 days per week in our fast-paced OB/GYN office.

This position will require the ability to work at all 4 of our locations.

The clinic is open 8 am-5 pm, Monday through Friday.

Job Requirements:

• Minimum of one-year Clinic OB/GYN or hospital L&D experience preferred.
• Prior triage experience and Epic knowledge preferred. 
• A current Wisconsin nursing license and CPR card are required.

This is a full-time (4 days per week) benefit-eligible position.

Responsibilities include but are not limited to:

1. Provide professional nursing care for clinic patients following established standards and policies of WHS
2. Document in the EMR and complete the necessary paperwork
3. Assist with procedures, some sedation
4. Administer injections and medications.
5. Triage phone calls through the use of standardized protocols in the EMR and resource tools.
6. Communicate with physicians
7. Initiate referrals
8. Fetal monitoring
9. Schedule surgeries

If you are interested in applying for this position please forward your resume to [email protected] attention Manager of Clinical Services

Open Position: Medical Billing and Coding Specialist

To Apply: Please submit a resume and cover letter in response to this posting.

Position Description:
This position is a full-time, 4 day per week position.

The Medical Billing and Coding Specialist is a key position in the Revenue Cycle that manages the claim process, including accurate and timely claim creation, follow-up and correspondence with providers, insurance inquiries/correspondence. This position will assist in the clarification and development of process improvements and inquires, assure payment related to patient services from all sources are recorded and reconciled timely to maximize revenues. Other important duties include coding, credentialing, and resolving claim issues and denials.

Essential Functions:

• Evaluate medical record documentation and coding to optimize reimbursement by ensuring that diagnostic and procedural codes and other documentation accurately reflects and supports visits and to ensure that data complies with legal standards and guidelines.
• Interprets medical information such as diseases or symptoms and diagnostic descriptions and procedures to accurately assign and sequence the correct codes.
• Reviews all claims for completeness and accuracy before submission to minimize claim denials
• Evaluates records and prepares reports on topics such as the number of denied claims or documentation or coding issues for review by management and/or committees
• Makes recommendations for changes in policies and procedures; updates procedures to maintain standards for correct coding to minimize the risk of fraud and abuse, and to optimize revenue recovery.
• Provides technical guidance to physicians and other staff in identifying and resolving issues or errors such as incomplete or missing records and documentation, ambiguous or nonspecific documentation, and/or codes that do not conform to coding principles/guidelines
• Reads bulletins, newsletters, and other periodicals to stay abreast of issues, trends, and changes in laws and regulations governing medical record coding and documentation
• Educates and advises staff on proper code selection, documentation, procedures, and requirements
• Identifies training needs and conducts training to staff as needed to improve skills in the collection and coding of quality health data
• Submits claims to a variety of payment sources, including Medicaid and Medicare, and other third-party payers. Prepares, reviews, and transmits claims using EPIC, including electronic and paper claim processing.
• Maintains communication with patients and third-party payers until accounts are paid or referred to another appropriate agency for further collection activity.
• Posts payments from both patients and third-party payers to patient accounts
• Verifies insurance reimbursements for accuracy and compliance with contract discounts
• Contacting insurance companies regarding any discrepancies and or denials
• Identifies and coordinates the billing of secondary or tertiary insurances
• Coordinates collection process, to include any projects with a collection agency and financial counselor
• Manages daily statement process, including reviewing statements before sending and fielding any patient inquiries
• Coordinates and administers policy and procedure for payment plans and auto-pay patients
• Collaborates and works with front desk staff to ensure appropriate collection of self-pay, copay, and balance due
• Handles patient inquiries as well as questions from other staff and insurance companies
• Identifies and resolves any patient billing related problems, denials, and insurance company follow up
• Oversee patient accounts and process refunds as necessary
• Audits current procedures to monitor and improve the efficiency of the revenue cycle by making recommendations for process improvement (billing and collections operations).
• Ensures that the activities of the billing and collections operations are conducted in a manner that is consistent with overall department protocol, and compliant with Federal, State, and payer regulations, guidelines, and requirements.
• Analyzes trends impacting charges, coding, collection, and accounts receivable and makes recommendations for improvement.
• Understands and remains updated with current medical accounts receivable and billing regulations and compliance requirements.
• Maintains working knowledge of all health information management issues such as HIPAA and all health regulations.
• Coordinates provider enrollments in all commercial, state, and federal insurance programs with Management and correspond to payer requests for updates to information
• Provide data and support to Management as needed

Education and Experience:

• Associates degree in accounting, business, finance, medical billing, or related field, preferred. Also preferred is experience with an electronic medical record system, especially Epic.
• Two (2) years Medical Insurance/Healthcare Billing, Prior Authorization and Collections experience in a medical practice or health system, with a deep understanding of medical billing rules and regulations. A combination of education and experience will be considered.
• Experience working with a variety of medical payers including Medicare, Medicaid, and commercial insurance
• Experience working with EPIC
• Working knowledge of CPT, ICD-9 & ICD-10, ANSI coding systems; coding certification preferred, but not required

Knowledge, Skills, and Abilities:

• Must possess a thorough understanding of medical billing and coding, insurance verification and authorization, collections, payment posting, revenue cycle, and third-party payers.
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Excellent problem solving and investigation skills
• Works well in an environment with firm deadlines and is results-oriented
• Ability to work both independently and as part of a team
• Microsoft Office proficiency required.
• Ability to read, speak and write English fluently.
• Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc.
• Ability to make timely, independent decisions

Physical Requirements

• Prolonged periods of sitting at a desk and viewing/using a computer
• Prolonged repetitive movements of hands, fingers, and arms for typing and/or writing during work shift
• Ability to read and view fine print
• Ability to reach, stoop, and bend to retrieve files and supplies to complete tasks
• Must be able to lift, carry or otherwise move and position objects weighing 10-20lbs at times
• Continuous use of the telephone to verbally speak to insurance companies and patients
• Must be able to handle high-stress situations with multiple tasks having similar deadlines

If you are interested in applying for this position please forward your resume to [email protected] attention Manager of Clinical Services

We are seeking a skilled and dedicated PRN Ultrasound Technologist to join our esteemed OB/GYN office. In this position, you will play a crucial role in providing high-quality ultrasound scanning services to our fertility patients.

The primary responsibility of the Ultrasound Technologist will be to perform GYN ultrasound examinations for our fertility patients during the early morning hours, between 6 to 8 AM, Monday through Sunday.

Responsibilities:

• Perform GYN ultrasound examinations on fertility patients, ensuring accurate and comprehensive imaging.
• Adhere to established protocols and guidelines to obtain high-quality ultrasound images.
• Maintain patient comfort and privacy throughout the scanning process.
• Document and record imaging findings accurately in the patient EMR.
• Collaborate with physicians and other healthcare professionals to ensure the appropriate diagnosis and treatment plans for patients
• Adhere to safety protocols and maintain a clean and organized work environment.
• Maintain strict confidentiality of patient information.

Requirements

• Valid RDMS (Registered Diagnostic Medical Sonographer) certification in OB/GYN
• Proven experience in performing GYN ultrasound scans, preferably in a clinical or fertility setting
• Proficient knowledge of GYN ultrasound techniques, equipment, and protocols.
• Strong attention to detail and ability to obtain high-quality images consistently.
• Excellent communication and interpersonal skills to effectively interact with patients and healthcare professionals.
• Ability to work independently and efficiently within a fast-paced environment.
• Flexibility to commit to early morning shifts between 6 to 8 am on weekdays and weekends to meet the patient's needs.
• Commitment to work on weekend per month for coverage purposes

We offer competitive compensation and a supportive work environment committed to excellence in patient care.

This position is NOT benefit eligible.

If you are a highly skilled and dedicated Ultrasound Technologist with a passion for fertility care, we invite you to apply for this PRN position.  Please submit your resume to [email protected] attention Manager of Clinical Services.

3 day per week and every other weekend

We are looking for an RN with fertility experience to join our clinic’s WHS Fertility Program as part of our fast-paced Appleton OB/GYN office.

Hours: 6 am to 2 pm and every other weekend (weekend hours dependent on patients scheduled).  This position may require additional flexibility as needed.

We offer competitive compensation and a supportive work environment committed to excellence in patient care.

Part-time position- eligible for PTO, Short Term Disability Insurance option, and Holiday pay

Job Requirements:

• Prefer a minimum of one-year fertility or women’s health experience
• Prior phone triage experience and Epic knowledge preferred. 
• A current Wisconsin nursing license and CPR card are required.

Responsibilities include but are not limited to:

1. Provide professional nursing care for clinic patients following established standards and policies of the WHS Fertility Program
2. Coordinate and Schedule patient appointments
3. Obtain and carry out physician orders as directed
4. Educate and coordinate care of patients with their physician (internal and external)
5. Accurately document patient care in the EMR and complete all necessary paperwork.
6. Communicate with patients regarding coordination of care and test results
7. Follow through on patient care requests and communication via in-baskets, phone and email
8. Competently preform procedures-while maintaining patient comfort and privacy throughout
9. Triage phone calls
10. Maintain supplies and equipment
11. Collaborate with physicians and other healthcare professionals to ensure the appropriate diagnosis and treatment plans for patients
12. Adhere to safety protocols and maintain a clean and organized work environment.
13. Maintain strict confidentiality of patient information. 

If you are interested in applying for this position please forward your resume to [email protected] attention Manager of Clinical Services.