Careers

Women’s Health Specialists offers an outstanding company culture, one rich in teamwork, strong ethics and focused on customer service. Those factors have helped us grow into one of the best OB/GYN clinics in the Appleton and Neenah area, being voted “Best of the Valley” for eleven years in a row.

Our independent practice has been serving the reproductive health needs of women in the Fox Valley for the last 50 years. Our Doctor-Nurse teams work with women to educate and empower them to make the best health decisions possible. We believe each patient deserves personalized care and clinical excellence, through all stages of her life. We are committed to providing compassionate, individualized care and we focus on establishing long lasting relationships with our patients. We are a private, physician-owned practice, committed to our community with 3 locations in Appleton and Neenah.

To apply for any of our positions, please submit a cover letter and resume in the email box that pops up when you click “Apply Online” to the right of your screen.

Join Our Team

Current Openings

Job Opening: Part Time (3 day) Phlebotomist and Lab Technician

This part-time position will be responsible for phlebotomy and lab related tasks at Women’s Health Specialists.

Phlebotomist/Lab Job Duties & Responsibilities

  • Perform blood collections by venipuncture and capillary techniques.
  • Administration of injectable medications and vaccinations
  • Perform data entry of patient information in an accurate and timely manner
  • Prepare all collected specimens for testing and analysis
  • Maintain patient and specimen information logs
  • Provide superior customer service to all patients
  • Administrative and clerical duties as necessary
  • Travel to additional sites when needed

Work Environment/Physical Demands

  • Climate controlled office
  • Frequent sitting with movement throughout the office space
  • Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of twenty-five (25) pounds without assistance.
  • Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.
  • Occasional contact with aggressive and/or combative customers.
  • Use of computers throughout the work day
  • Frequent use of keyboard with repetitive motion of hands, wrists, and fingers

Requirements

  • High school diploma or equivalent
  • Knowledge of HIPAA regulations
  • Experience working with EPIC, at least 1 year preferred
  • Ability to work in high volume, fast-paced environment
  • Ability to be flexible in response to unexpected changes in workload, staffing and scheduling
  • Phlebotomy certification from an accredited agency is preferred
  • CNA or CMA certification preferred
  • Proven track record in providing exceptional customer service
  • Strong communication skills; both written and verbal
  • High attention to detail and strong problem solving skills
  • Ability to work independently or in a team environment
  • Comfortable working under minimal supervision
  • Flexibility to work additional hours as needed

Schedule – 3 days per week 0730-1700 (until clinic has ended) with some flexibility to cover vacations as needed.

If you are interested in this position, please apply by clicking the "apply now" button. Thank you for your interest! 

Job Opening: Medical Billing and Coding Specialist

Position Description:

The Medical Billing and Coding Specialist is a key position in the Revenue Cycle that manages the claim process, including accurate and timely claim creation, follow-up and correspondence with providers, insurance inquiries and other correspondence.  This position will assist in the clarification and development of process improvements and inquires and assure payment related to patient services from all sources are recorded and reconciled timely in order to maximize revenues.  Other important duties include coding, credentialing, and resolving claim issues and denials.

Essential Functions:

  • Evaluates medical record documentation and coding to optimize reimbursement by ensuring that diagnostic and procedural codes and other documentation accurately reflects and supports visits and to ensure that data complies with legal standards and guidelines.
  • Interprets medical information such as diseases or symptoms and diagnostic descriptions and procedures to accurately assign and sequence the correct codes.
  • Reviews all claims for completeness and accuracy before submission to minimize claim denials
  • Evaluates records and prepares reports on topics such as the number of denied claims or documentation or coding issues for review by management and/or committees
  • Makes recommendations for changes in policies and procedures; updates procedures to maintain standards for correct coding to minimize the risk of fraud and abuse, and to optimize revenue recovery.
  • Provides technical guidance to physicians and other staff in identifying and resolving issues or errors such as incomplete or missing records and documentation, ambiguous or nonspecific documentation and/or codes that do not conform to coding principles/guidelines
  • Reads bulletins, newsletters and other periodicals to stay abreast of issues, trends and changes in laws and regulations governing medical record coding and documentation
  • Educates and advises staff on proper code selection, documentation, procedures and requirements
  • Identifies training needs and conducts training to staff as needed to improve skills in the collection and coding of quality health data
  • Submits claims to a variety of payment sources, including Medicaid and Medicare, and other third party payers. Prepares, reviews, and transmits claims using EPIC, including electronic and paper claim processing.
  • Maintains communication with patients and third party payers until accounts are paid or referred to another appropriate agency for further collection activity.
  • Posts payments from both patients and third party payers to patient accounts
  • Verifies insurance reimbursements for accuracy and compliance with contract discounts
  • Contacting insurance companies regarding any discrepancies and or denials
  • Identifies and coordinates the billing of secondary or tertiary insurances
  • Coordinates collection process, to include any projects with collection agency and financial counselor
  • Manages daily statement process, to include reviewing statements before sending and field any patient inquiries
  • Coordinates and administers policy and procedure for payment plans and auto-pay patients
  • Collaborates and works with front desk staff to ensure appropriate collection of self-pay, copay and balance due
  • Handles patient inquiries as well as questions from other staff and insurance companies
  • Identifies and resolves any patient billing related problems, denials, and insurance company follow up
  • Oversee patient accounts and process refunds as necessary
  • Audits current procedures to monitor and improve efficiency of the revenue cycle by making recommendations for process improvement (billing and collections operations).
  • Ensures that the activities of the billing and collections operations are conducted in a manner that is consistent with overall department protocol, and compliant with Federal, State, and payer regulations, guidelines, and requirements.
  • Analyzes trends impacting charges, coding, collection, and accounts receivable and makes recommendations for improvement.
  • Understands and remains updated with current medical accounts receivable and billing regulations and compliance requirements.
  • Maintains working knowledge of all health information management issues such as HIPAA and all health regulation.
  • Coordinates provider enrollments in all commercial, state and federal insurance programs with Management and correspond to payer requests for updates to information
  • Provide data and support to Management as needed

Education and Experience:

  • Associates degree in accounting, business, finance, medical billing, or related field, preferred. Also preferred is experience with an electronic medical record system, especially Epic.
  • Two (2) years Medical Insurance/Healthcare Billing, Prior Authorization and Collections experience in a medical practice or health system, with a deep understanding of medical billing rules and regulations. A combination of education and experience will be considered.
  • Experience working with a variety of medical payers including Medicare, Medicaid and commercial insurance
  • Experience working with EPIC
  • Working knowledge of CPT, ICD-9 & ICD-10, ANSI coding systems; coding certification preferred, but not required

Knowledge, Skills, and Abilities:

  • Must possess a thorough understanding of medical billing and coding, insurance verification and authorization, collections, payment posting, revenue cycle, and third-party payers.
  • Excellent verbal and written communication skills
  • Excellent interpersonal and customer service skills
  • Excellent organizational skills and attention to detail
  • Excellent problem solving and investigation skills
  • Works well in an environment with firm deadlines and is results oriented
  • Ability to work both independently and as part of a team
  • Microsoft office proficiency required.
  • Ability to read, speak and write English fluently.
  • Must be able to work standard office equipment: computers, fax machines, copiers, printers, telephones, etc.
  • Ability to make timely, independent decisions

 Physical Requirements

  • Prolonged periods of sitting at a desk and viewing/using a computer
  • Prolonged repetitive movements of hands, fingers and arms for typing and/or writing during work shift
  • Ability to read and view fine print
  • Ability to reach, stoop, and bend to retrieve files and supplies to complete tasks
  • Must be able to lift, carry or otherwise move and position objects weighing 10-20lbs at times
  • Continuous use of the telephone to verbally speak to insurance companies and patients
  • Must be able to handle high stress situations with multiple tasks having similar deadlines

If you are interested in this position, please apply by clicking the "apply now" button. Thank you for your interest! 

Job Opening: 4 Day Per Week RN Position

This position requires travel to all three of our locations in Appleton and Neenah.

The work schedule will vary Monday through Friday and 3-4 Saturday mornings per year. No holidays.

Clinic OB/GYN or hospital L&D one year experience required.
Epic knowledge preferred.
A current Wisconsin nursing license and CPR card required.
Benefit eligible position if working greater than 20 hours per pay period and health insurance eligible if greater than 30 hours per pay period.

The clinic is open 8am-5pm, some providers do have a late night each week until 7:00pm.

Responsibilities include but are not limited to:

  • Provide professional nursing care for clinic patients following established standards and practices.
  • Document in the EMR.
  • Assist in procedures.
  • Administer injections and medications.
  • Triage phone calls
  • Initiates referrals
  • Fetal monitoring
  • Scheduling of surgeries

If you are interested in this position, please apply by clicking the "apply now" button. Thank you for your interest! 

Apply Online

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