Updated: Wednesday, May 20
To our patients – we wanted to send you all a message about preventative steps we’re taking here at Women’s Health Specialists during these challenging times of COVID-19. Keeping our patients and staff healthy is our first priority. In response to COVID-19 we have prepared the following frequently asked questions:
Are you seeing patients at this time?
NEW: We are now beginning to schedule all patients for in-office appointments. If you have been waiting to schedule an appointment we would be happy to get that scheduled for you now. We are still, and will continue to, offer Telehealth/Virtual visits. Please call our office at (920) 749-4000 to speak with our staff about filling your prescription or to see if you are able to schedule a virtual appointment.
Can I bring others to my appointment?
NEW: In an effort to reduce the spread, we are requesting that patients come alone whenever possible. We are allowing a single adult visitor to accompany you as needed for support. If you are unsure if you should bring a visitor, please contact our office to discuss with our staff. At this time we are not allowing any children visitors.
My yearly exam was delayed, what can I do in the meantime?
While your yearly exam may have been delayed, there are some things you can do to stay healthy, including continuing to take any prescriptions and performing monthly breast self-exams. Here’s a link with more information on how to perform a self-exam.
What if I have a question for my doctor?
Please continue to call the office, (920) 749-4000, with your questions. We are available 7 days per week 24 hours per day.
What should I know before my appointment?
NEW: Our front desk staff will contact every patient prior to your scheduled appointment to conduct a health and travel screening.
At our locations, ThedaCare will be screening patients at the front door prior to admittance into the building. This screening includes a series of questions to answer, taking your temperature and giving you a mask to wear. The mask must be worn the entire time you are in our buildings. Many local hospitals are reducing accessible entrances. You will need to enter through the main hospital entrance at our Neenah location and the West Building Entrance off Grant Street in Appleton.
Is the Family Fertility Program open as usual?
NEW: We are now beginning to cycle patients again. Please call Jen or Nikki at (920) 738-6242 to schedule an appointment.
Are surgeries being performed?
NEW: We are now scheduling and performing elective surgeries. If you have any questions or would like to schedule, please contact our office directly to discuss options.
Are you still administering injections?
Yes, we are giving all necessary injections.
What precautions are you taking to prevent the spread of COVID-19?
In an effort to prevent the spread, all patients must be wearing a face covering or mask to enter our buildings. All patients will be screened at the entrance to our buildings and their temperature will be taken. We continue to clean and disinfect high-touch surfaces frequently and we have rearranged our waiting room to allow for social distancing. We screen patients by phone when confirming appointments and again on arrival at the office. Our staff wear masks at all times while in the clinic and we also have staff working remotely to decrease the contact pool.
What do I do if I’m not feeling well?
NEW: Contact our office BEFORE arriving for a scheduled appointment if you have ANY of the following: a fever, new or worsening cough, diarrhea, chills, joint pain , rash, sore throat, loss of smell, vomiting, abdominal pain, loss of taste, severe headache, weakness, unexplained bruising, muscle pain or shortness of breath, have traveled in the last 14 days; or been exposed to someone that is COVID-19 positive or is in the process of being tested for COVID-19 in the last month.
What is the visitor policy when I deliver my baby?
NEW: Local hospitals where our physicians deliver have implemented new visitor restrictions. Currently, no children are allowed. Only one adult visitor is allowed per hospital stay and the visitor must remain during the duration of the stay. Some hospitals have cancelled all OB-related classes but are offering online options. Please ask at our front desk for this information.
How do I request my medical records?
You can access the request form on our website foxvalleyobgyn.com. Please print the form, complete the form, take a photo of the completed form and email it to [email protected].
Please visit the link below to read more on prevention including washing your hands regularly for at least 20 seconds, avoiding close contact with people who are sick, staying home if you’re sick, and covering your mouth with a tissue or your elbow when you cough or sneeze. Our staff will assist you in any way possible and we will continue to update you accordingly. Thank you!